Skip to main content
Booking Phoenix Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Booking Phoenix
  2. User Guide

User Guide

A simple guide on how to do the most common actions in Booking Phoenix

  • Set predefined blocked slot reasons for staff to see.
  • Change what a timeslot says on the booking form if it is booked.
  • Change what a timeslot says on the booking form once the time has passed.
  • Change how many minutes before a timeslot is unable to be booked on same day.
  • Change how far in advance customers can book online.
  • Enable customers to leave a comment on their booking.
  • Enable customers to request a response to their comment or question.
  • Toggle coupon input on booking form.
  • Change the colour scheme of the booking form.
  • Change the success message on the booking form.
  • Change the headings on the booking form.
  • Attach a team photo to a booking.
  • Set a team name and escape time.
  • Send a custom email to a customer.
  • Update email server settings.
  • Update 'How You Heard About Us' options.
  • Add or change a second type of player.
  • Change what a player is called and add additional details.
  • Update your terms and conditions.
  • Update your business' contact details.
  • Update the colour of the header on emails sent by Booking Phoenix.
  • Update your logo.
  • Change customer details for a booking.
  • Change the date, time or room of a booking.
  • Cancel a booking.
  • Add a staff note to a booking.
  • Re-send a booking confirmation email.
  • Make a booking for multiple rooms.
  • Make a booking.
  • Alter the time of a specific time slot.
  • Next ›
  • Last »
Booking Phoenix